The Etiquette School of New England ™
New England Protocol ™

The Etiquette School of New England ~ the areas leading etiquette and protocol company, is dedicated to helping everyone from those just beginning their career to executives, children, young adults, and families to develop the social graces, self-confidence and polish necessary to thrive and excel in our fast paced world.  

The Etiquette School of New England ™ was founded with the fundamental principle that Manners and Social Confidence Really Do Make the Difference.  To be articulate and confident in business and social settings, and able to deliver the highest standard of service to your clients are important goals of any successful company or organization.

Speaking Engagements: The subject of business and social etiquette in the 21st century is an incredibly popular topic. Ms. Downing is a knowledgeable and dynamic speaker who promises to  educate, engage and entertain your audience. Call to discuss your event and book your date with this admired keynote speaker. Ring 617.522.2261 or email:  mannersbsb@britishschool.org

Please select either from our Adult Etiquette or our Children's Programs to learn more about the variety  of topics, programs and seminars offered.

Also, if you select the ESNE NEWS button and check out the Class News Blast sections; scroll down by month, and you can easily find what adult and children classes are currently enrolling.

We trust you will find just what you are looking for.  And, if you don't, keep in mind that our specialty is providing custom programs and seminars to fit your requirements for success.  Our staff is trained to directly respond to the individual needs of those in business, higher education, health care, and the restaurant industry.   

At the Etiquette School of New England ™ we recognize that your company or organization is unique. Through role-playing,  instruction and fascinating discussions, our business etiquette seminars are designed to help individuals and groups increase their comfort levels in the vast variety of business and social situations in which they find themselves.

We offer solutions to help you enhance customer service, communicate more effectively, and establish a level of trust and respect among your clients and peers.

We promise to consult with you about  your needs and goals with discerning attention to detail. Our goal is to improve your employees or executives' awareness and self-confidence, both in business etiquette and in any social setting they find themselves in. Period.

Additionally, the programs we offer for children, young adults, families, and those at the college and university level have been successfully delivered with great care and humor for many years.

Winner of the 2007-2008 Golden Web Award for excellence in web site design, content, and creativity.
Winner of the 2005-2006 Golden Web Award for excellence in web site design, content, and creativity.
Winner of the 2003-2004 Golden Web Award for excellence in web site design, content, and creativity